🛠 Tech Stack

💼 About This Role

You'll join Wing's mission to redefine the future of work by managing inbound and outbound calls to resolve customer concerns effectively. You'll ensure customer satisfaction and build sustainable relationships through open communication. This role offers 100% remote work with upskilling opportunities and a supportive team.

🎯 What You'll Do

• Manage inbound and outbound calls
• Resolve customer concerns efficiently
• Build sustainable relationships with customers
• Keep records of customer interactions and update accounts

📋 Requirements

• 1-year experience in Customer Service (B2C or B2B)
• Excellent English communication skills (B2 level)
• Tech savvy with CRM, VoIP, and desktop sharing
• Knowledge of word-processing software and spreadsheets

🎁 Benefits & Perks

• 💰 Performance Incentives
• 🎓 Paid Training
• 🏠 100% Work-From-Home
• 📈 Career Growth Opportunities
• 🎉 Fun Work Environment

🚩 Heads Up

• Salary extremely low for US-based work (up to $980/month)
• Requires 20-40 hours per week but only US work hours mentioned