🛠 Tech Stack

💼 About This Role

You'll join ClickHouse's global support team to assist customers across India, APJ, and EMEA via chat, calls, and Slack. You'll triage tickets, support pre- and post-sales activities, and partner with Go-To-Market teams on technical POCs. This role offers a chance to shape regional presence and work with cutting-edge real-time analytics.

🎯 What You'll Do

• Support users via cases, chat, Slack, community, and meetings
• Develop solutions based on ClickHouse Cloud and open-source
• Collaborate with Support, Engineering, Go-to-Market, and Product teams
• Deliver first-line technical support within SLAs

📋 Requirements

• Technical breadth in ClickHouse or related domains (SQL, OLAP, cloud-native, Kubernetes, Docker)
• Previous experience as Support Engineer, TAM, DBA, SRE, or similar
• Strong written and verbal English communication skills
• Availability for 24x7 global support schedule

✨ Nice to Have

• Experience with ClickHouse
• Experience with open-source technologies
• Experience with cloud platforms (Azure, GCP, AWS) or data pipelines (Kafka, Spark)

🎁 Benefits & Perks

• 🏖️ Flexible time off in the US, generous in other countries
• 🏥 Healthcare employer contributions
• 📈 Equity in the company (stock options)
• 🖥️ $500 home office setup for remote employees
• 🌍 Global gatherings for in-person connection

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Technical Interview· 60 min
3. 3Hiring Manager Interview· 45 min