1d ago
Service Desk Lead
Arlington, VA
$116.9k-$243.1k / year
full-timeleadgovernment
๐ผ About This Role
You'll oversee system operations for a US federal government client, ensuring mission-critical technology runs smoothly. You'll lead a team, manage incident response, and drive operational improvements that directly impact national security.
๐ฏ What You'll Do
- Oversee all system operations activities
- Develop and enforce operational policies
- Mentor junior staff
- Manage large-scale projects
๐ Requirements
- 8+ years of operations management experience
- Proven leadership and process improvement ability
- Must meet DoD 8140 requirements
- Active TS/SCI clearance
โจ Nice to Have
- Bachelor's degree (or additional 4 years equivalent)
- Experience in government or complex enterprise settings
๐ Benefits & Perks
- ๐ฐ Competitive base pay ranging from $116,900 to $243,100
- ๐ฅ Comprehensive health benefits
- ๐ Opportunities for growth with certifications and training
- ๐๏ธ Generous PTO
- ๐๏ธ Mission-driven work supporting US federal government
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3Hiring Manager Interviewยท 60 min
0 0 0