19h ago

Head of Onboarding

East Coast

$125k-$125k / year

full-timemid Remotereal-estate

๐Ÿ’ผ About This Role

You'll own the end-to-end onboarding lifecycle for new parking properties at Vend Park, an AI-powered parking operations platform. You'll design scalable systems while personally managing complex, multi-stakeholder implementations. This role offers high ownership and growth at a fast-moving startup backed by top investors.

๐ŸŽฏ What You'll Do

  • Own full onboarding lifecycle from sales handoff to go-live
  • Manage multiple concurrent property launches across markets
  • Orchestrate cross-functional coordination across Sales, Product, and Operations
  • Design and build scalable onboarding playbooks and workflows

๐Ÿ“‹ Requirements

  • 4-8 years of experience in operations or client-facing roles
  • Managed complex multi-stakeholder onboarding engagements
  • Led multi-location rollouts and built scalable processes from scratch

โœจ Nice to Have

  • Background in finance (banking), consulting, or high-growth startup operations
  • Experience in real estate, parking, or physical operations environments

๐ŸŽ Benefits & Perks

  • ๐Ÿ’ฐ Competitive salary and equity
  • ๐Ÿ–๏ธ Remote flexibility
  • ๐Ÿ“ˆ Fast growth trajectory and high ownership

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Recruiter Screenยท 30 min
  2. 2Hiring Manager Interviewยท 45 min
  3. 3Case Study/Presentationยท 60 min
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