19h ago
Head of Onboarding
East Coast
$125k-$125k / year
full-timemid Remotereal-estate
๐ผ About This Role
You'll own the end-to-end onboarding lifecycle for new parking properties at Vend Park, an AI-powered parking operations platform. You'll design scalable systems while personally managing complex, multi-stakeholder implementations. This role offers high ownership and growth at a fast-moving startup backed by top investors.
๐ฏ What You'll Do
- Own full onboarding lifecycle from sales handoff to go-live
- Manage multiple concurrent property launches across markets
- Orchestrate cross-functional coordination across Sales, Product, and Operations
- Design and build scalable onboarding playbooks and workflows
๐ Requirements
- 4-8 years of experience in operations or client-facing roles
- Managed complex multi-stakeholder onboarding engagements
- Led multi-location rollouts and built scalable processes from scratch
โจ Nice to Have
- Background in finance (banking), consulting, or high-growth startup operations
- Experience in real estate, parking, or physical operations environments
๐ Benefits & Perks
- ๐ฐ Competitive salary and equity
- ๐๏ธ Remote flexibility
- ๐ Fast growth trajectory and high ownership
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Recruiter Screenยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Case Study/Presentationยท 60 min
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