16h ago
Customer Success Manager
San Francisco, CA
$150k-$170k / year
full-timeai-ml
💼 About This Role
You'll manage customer relationships and drive adoption of Crusoe's cloud-based AI and ML solutions. Your work directly impacts customer satisfaction and retention, ensuring they achieve their business and sustainability goals. This role offers the chance to work at the forefront of AI infrastructure in a vertically integrated environment.
🎯 What You'll Do
- Develop and maintain strong customer relationships.
- Provide technical guidance on cloud-based AI and ML solutions.
- Conduct performance reviews and report on customer progress.
- Deliver training sessions and workshops to customers.
📋 Requirements
- Bachelor's degree in Business, Engineering, or related field.
- Proven experience in customer success or technical account management.
- Understanding of computing platforms, AI, and ML technologies.
✨ Nice to Have
- Experience with Kubernetes solutions.
- Ability to communicate complex concepts in simple terms.
🎁 Benefits & Perks
- 💰 Competitive compensation
- 📈 Restricted Stock Units
- 🏖️ Paid time off & paid holidays
- 🏥 Comprehensive health, dental & vision insurance
- 👶 Paid parental leave
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