5h ago

Senior Forward Deployed Engineer

Redwood City, CA

$200k-$260k / year

full-timeseniorai-ml Visa Sponsor

🛠 Tech Stack

💼 About This Role

You'll deliver Retell's voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights. This role offers end-to-end ownership of high-impact projects at a fast-growing startup.

🎯 What You'll Do

  • Lead end-to-end delivery of projects using Retell's voice agent platform.
  • Build full-stack integrations with enterprise tools (CRMs, ERPs, etc.).
  • Partner with sales to gather requirements and prototype demos.
  • Codify reusable patterns into tools or platform components.

📋 Requirements

  • 2+ years in customer-facing technical roles (Solutions Engineer, etc.).
  • Production-grade code in Python, JavaScript, or similar.
  • Understanding of LLM-powered systems and their impact on UX.
  • Ability to manage risks and maintain momentum under pressure.

✨ Nice to Have

  • Experience as an ex-founder or in a startup environment.
  • Familiarity with voice AI or call center technologies.

🎁 Benefits & Perks

  • 🏖️ 100% coverage for medical, dental, and vision insurance
  • 🍔 $70/day DoorDash credit for meals and snacks
  • 💪 $200/month wellness reimbursement (gym, fitness classes)
  • 🚗 $300/month commuter reimbursement (gas, Caltrain)
  • 📱 $75/month phone bill reimbursement

📨 Hiring Process

Phone screen (15 min), technical phone interview (45 min), then onsite/virtual (2-3 hrs) covering communication, architecture, and problem-solving.

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