5h ago
Senior Forward Deployed Engineer
Redwood City, CA
$200k-$260k / year
full-timeseniorai-ml Visa Sponsor
🛠 Tech Stack
💼 About This Role
You'll deliver Retell's voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You'll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights. This role offers end-to-end ownership of high-impact projects at a fast-growing startup.
🎯 What You'll Do
- Lead end-to-end delivery of projects using Retell's voice agent platform.
- Build full-stack integrations with enterprise tools (CRMs, ERPs, etc.).
- Partner with sales to gather requirements and prototype demos.
- Codify reusable patterns into tools or platform components.
📋 Requirements
- 2+ years in customer-facing technical roles (Solutions Engineer, etc.).
- Production-grade code in Python, JavaScript, or similar.
- Understanding of LLM-powered systems and their impact on UX.
- Ability to manage risks and maintain momentum under pressure.
✨ Nice to Have
- Experience as an ex-founder or in a startup environment.
- Familiarity with voice AI or call center technologies.
🎁 Benefits & Perks
- 🏖️ 100% coverage for medical, dental, and vision insurance
- 🍔 $70/day DoorDash credit for meals and snacks
- 💪 $200/month wellness reimbursement (gym, fitness classes)
- 🚗 $300/month commuter reimbursement (gas, Caltrain)
- 📱 $75/month phone bill reimbursement
📨 Hiring Process
Phone screen (15 min), technical phone interview (45 min), then onsite/virtual (2-3 hrs) covering communication, architecture, and problem-solving.
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