💼 About This Role

You'll lead a team of commercial assistants and interns ensuring operational excellence in support for the PMUM commercial team (Upper Middle, Techs, and AAI Partnerships). Your core impact is driving process efficiency, risk mitigation, and continuous improvement to enhance client and commercial team experience. This role stands out for its focus on team development and career growth within a top Brazilian bank.

🎯 What You'll Do

• Manage the commercial support team (assistants and interns).
• Coordinate client onboarding and KYC processes.
• Oversee credit operations from approval to formalization.
• Interface with operational and partner areas for process efficiency.

📋 Requirements

• Formação superior completa.
• Vivência em coordenação de equipes de suporte comercial ou operações no mercado financeiro.
• Sólida vivência em onboarding de clientes (cadastro, KYC, abertura de conta).
• Acompanhamento e viabilização de operações de crédito em produção.

✨ Nice to Have

• Vivência no segmento de Atacado / CIB.
• Experiência em desenho e melhoria contínua de processos.
• Experiência na formação e desenvolvimento de times operacionais.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 1 hour
3. 3Team Fit Interview· 45 min