💼 About This Role

You'll join a specialized HVAC company focusing on energy-efficient heating, ventilation, and cooling solutions. You'll provide technical support for products like heat pumps and boilers, resolving issues remotely and minimizing onsite interventions. This role offers career growth opportunities in a dynamic, sustainability-driven team.

🎯 What You'll Do

• Answer technical questions from residential and professional clients.
• Resolve technical issues remotely to minimize onsite interventions.
• Plan targeted interventions when remote resolution is not possible.
• Collaborate with the planning team to optimize technician schedules.

📋 Requirements

• Proven technical knowledge of heat pumps, gas boilers, and ventilation systems.
• Strong communication skills in Dutch and French (both written and oral).
• A team-oriented mindset with natural collaboration skills.
• Attention to detail and strong organizational skills for follow-up and administration.

✨ Nice to Have

• Relevant degree or equivalent work experience.
• Experience in HVAC or climate solutions industry.

🎁 Benefits & Perks

• 💰 Competitive salary package with meal vouchers and insurance.
• 📚 Continuous learning opportunities and professional development.
• 🚀 Career growth in a supportive, dynamic team.
• 💻 Essential tools like a laptop provided.
• 🌍 Contribute to a sustainable future through impactful work.