💼 About This Role

You'll optimize client and provider scheduling as a key point of contact for families at Cortica. You'll drive operational efficiency by managing cancellations, rescheduling, and implementing best scheduling practices. This role is essential for seamless care coordination across clinical and operational teams.

🎯 What You'll Do

• Guide patients through care pathways and address care delays.
• Create scheduling plans to maximize provider utilization.
• Collaborate with on-site leadership to resolve scheduling concerns.
• Utilize scheduling tools like Axon, Smart Scheduling, and Salesforce.

📋 Requirements

• 4+ years scheduling experience in ABA services or related field.
• 2+ years in client services related role.
• Strong problem-solving skills (implied from description).
• Ability to work on-site in San Rafael, CA.

✨ Nice to Have

• Experience with Axon, Smart Scheduling, or Salesforce.
• Background in neurodevelopmental or healthcare settings.

🎁 Benefits & Perks

• 💰 Continuing education stipend of $2,000.
• 🏖️ PTO and continuing education/wellness days.
• 💼 401k matching.
• 🏥 Health, vision, dental, and pet insurance.
• 🎁 Referral bonuses.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 1 week