🛠 Tech Stack

💼 About This Role

You'll respond to customer security and compliance inquiries, supporting due diligence requests for a SaaS governance platform. Your work directly builds customer trust and accelerates sales cycles. This mid-level role offers independence within established processes.

🎯 What You'll Do

• Respond to customer security questionnaires and due diligence requests
• Provide security documentation and artifacts to customers
• Serve as primary contact for security inquiries during sales cycles
• Maintain centralized repository of approved responses and artifacts

📋 Requirements

• 2–4 years in Information Security, GRC, Customer Assurance, Risk Management, or Compliance
• Hands-on experience responding to customer security questionnaires and audit requests
• Familiarity with security frameworks like SOC 2, ISO 27001, NIST, PCI DSS, HIPAA
• Strong written communication for translating technical concepts to non-technical audiences

✨ Nice to Have

• Experience in a SaaS or cloud-based environment
• Familiarity with GRC platforms, CRM systems, or customer assurance portals
• Understanding of data protection and privacy concepts (GDPR, CCPA)

🎁 Benefits & Perks

• 🏖️ Flexible PTO
• 📈 Equity RSUs and annual performance bonus
• 👶 14+ weeks paid parental leave
• 📚 Career development opportunities and paid privacy certification exam fees
• 🏥 Comprehensive healthcare coverage

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Functional Interview· 45 min