🛠 Tech Stack

💼 About This Role

You'll manage past-due accounts and recovery efforts for a specialized commercial equipment financing subsidiary of a leading Canadian challenger bank. You'll work directly with customers to negotiate payment solutions and, when needed, coordinate asset recovery through third-party servicers. This role combines the stability of a large banking group with the autonomy of an entrepreneurial business.

🎯 What You'll Do

• Contact customers by phone, email, and text regarding past-due accounts.
• Negotiate payment arrangements and use innovative solutions like taking additional collateral.
• Perform searches and due diligence including credit bureaus and asset comparables.
• Coordinate with third-party servicers such as bailiffs, auctioneers, and collection agencies.
• Process delinquent files into default status and maintain meticulous records.

📋 Requirements

• College degree in a business-related field preferred.
• 2-5 years of experience in a similar asset recovery or collections role.
• Strong negotiation skills and ability to handle difficult conversations.
• Proficiency in Microsoft Office.

✨ Nice to Have

• Bilingualism in English and French.
• Knowledge of the leasing or finance industry.

🎁 Benefits & Perks

• 🏥 Health and dental benefits
• 💰 Competitive salary with performance bonuses
• 🏖️ Generous paid time off
• 📈 Professional development opportunities