Description

You will coordinate day-to-day services and schedules for individuals with intellectual/developmental disabilities, manage emergent scheduling issues, build relationships with clients and stakeholders, and monitor fiscal metrics. This role partners with clinical managers to support Habilitation Technicians and advocate for clients.

Requirements

• Bachelor's degree required
• 1+ year experience with I/DD population preferred
• Prior medical office or home care experience preferred
• Strong computer skills, including electronic medical record
• Excellent communication and interpersonal skills

Responsibilities

• Coordinate daily services and schedules for individuals with I/DD
• Manage client services coordination and emergent scheduling issues
• Build relationships with clients, referral sources, payors, and community organizations
• Maintain fiscal management of caseload by monitoring metrics and authorizations
• Partner with Clinical Managers to supervise and support Habilitation Technicians