💼 About This Role

You'll lead cafe operations during your shift, ensuring smooth service and a positive experience for customers and the team at our Boston location. Your core impact is driving sales, building a loyal neighborhood customer base, and training new team members to uphold brand standards. This role offers hands-on leadership in a fast-paced, high-volume environment at a growing brand reimagining the cafe experience.

🎯 What You'll Do

• Craft coffee products and serve customers with energy and empathy
• Train new employees on recipes, processes, and brand standards
• Open and close the location safely and ensure cleaning duties
• Resolve minor customer issues positively and solution-focused

📋 Requirements

• 2+ years in a customer service leadership position
• 18+ years of age
• Able to lift 25+ lbs and stand for long periods
• Availability 30-40 hours per week including peak days

✨ Nice to Have

• Weekend and holiday availability
• Strong coffee and equipment knowledge

🎁 Benefits & Perks

• 💰 $19.50/hour plus tips
• 🎓 Barista accreditation and training program
• 🏖️ Paid sick time and vacation time
• ⚕️ Health benefits based on eligibility
• ☕ Free Blank Street coffee and swag

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Recruiter Phone Screen· 20 min
2. 2In-Person Interview· 45 min
3. 3Offer· 1 week