🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of high-touch real estate agents as their day-to-day contact at Compass. You'll drive adoption of Compass technology through one-on-one support and group training. This role is fully in-office in Bellevue.

🎯 What You'll Do

• Manage a portfolio of high-touch customers via calls, emails, and in-person meetings.
• Promote adoption of Compass technology through 1:1 support and training sessions.
• Provide marketing support using templates for listings and postcards.
• Partner with Onboarding team on new customer welcome strategy.

📋 Requirements

• 2-3 years of experience in customer service, training, office management, hospitality, or operations.
• Ability to work in office during standard operating hours.
• Strong problem-solving and analytical skills.
• Excellent interpersonal and relationship-building skills.

✨ Nice to Have

• Previous experience in real estate.
• Experience with live or remote training.
• Experience with enterprise technology like Zendesk, Salesforce, Confluence.

🎁 Benefits & Perks

• 💰 Incentive programs with cash, equity, or commissions.
• 🏖️ Paid vacation, holidays, sick time, parental leave, and recharge leave.
• 🏥 Medical, telehealth, dental, and vision benefits.
• 📈 401(k) plan and flexible spending accounts.
• 🐾 Pet insurance and other perks.

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Offer· 15 min

🚩 Heads Up

• Mentor role combined with customer management may blur responsibilities.
• Marketing support tasks may expand beyond stated scope.