4h ago
Trial Experience Specialist (Inside Sales)
United States
~$50,000-$70,000 / yearest.
H
full-timejunior RemoteSaaS
🛠 Tech Stack
💼 About This Role
You'll engage and nurture prospects during their trial of HighLevel's all-in-one sales and marketing platform. You'll drive trial-to-paid conversions through consultative demos and communication. You'll impact the customer journey from day one in a remote-first, global SaaS company.
🎯 What You'll Do
- Identify, engage, and nurture new customer relationships
- Conduct consultative trial engagement via Zoom
- Communicate via phone, SMS, email, and live support
- Collaborate with cross-functional teams to drive conversions
📋 Requirements
- 0-2 years of customer service or sales experience
- Strong technical aptitude for SaaS platforms
- Excellent communication and time management skills
- Working knowledge of CRM and marketing automation tools
✨ Nice to Have
- Bachelor's Degree or equivalent SaaS experience
- Experience in Sales Development or Technical Sales
- Knowledge of Google Suite, Zoom, Slack, and social media
🎁 Benefits & Perks
- 🏖️ Remote-first environment
- 🏢 Global team across 15+ countries
- 🚀 Performance-based culture
- 📈 Growth opportunities
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