🛠 Tech Stack

💼 About This Role

You'll help scale Substack's external offerings to high-profile users, working with Partnerships and Operations to support onboarding, migrations, and Bestseller/VIP relationships. You'll combine technical support, problem solving, and strategic thinking to ensure seamless transitions for creators joining Substack.

🎯 What You'll Do

• Oversee high-profile email list migrations from external sites to Substack
• Manage step-by-step creator processes and resolve issues
• Lead information sessions for Bestsellers and VIP users
• Partner with internal teams to support launches and initiatives

📋 Requirements

• Exceptional written and verbal communication skills
• Deep curiosity about culture and independent publishing
• Comfort working directly with high-profile creators
• Experience in tech, media, publishing, or talent management

✨ Nice to Have

• Strong relationship-building skills and personal integrity
• Self-directed and adaptable in fast-moving environments

🎁 Benefits & Perks

• 💰 Market-competitive salary
• 📈 Equity for all full-time roles
• 🏥 Exceptional benefits