6h ago

Senior Customer Account Manager Representative

US

$38.7k-$71.2k / year

full-timesenior Remotetelecom

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll manage and grow an existing portfolio of business customers through relationship building and solution-based selling. Your core impact is driving revenue growth and retention for a technology-driven organization. This virtual role offers the chance to thrive in a dynamic team environment with performance-based success.

🎯 What You'll Do

  • Manage and grow existing business customer portfolio through relationship building.
  • Conduct outbound and inbound interactions to identify revenue growth opportunities.
  • Lead biannual account reviews with mid-market customers.
  • Collaborate with Sales Engineering and Project Management teams on solution design.

πŸ“‹ Requirements

  • 2–5 years of sales or account management experience in telecommunications or technology.
  • Proven success in sales and customer retention with solution-based selling.
  • Proficiency with Microsoft Office Suite and CRM tools like Salesforce.
  • Experience handling inbound/outbound interactions in a virtual setting.

✨ Nice to Have

  • Knowledge of internet, connectivity, or managed business solutions.
  • Experience with billing systems and order entry tools.

🎁 Benefits & Perks

  • πŸ’° Competitive base pay starting at $18.59/hour plus commission.
  • πŸ₯ Medical, dental, and vision coverage.
  • πŸ–οΈ Retirement savings and financial wellness programs.
  • πŸ“ˆ Performance-based commission with significant earning potential.
  • 🏠 Flexible virtual work environment with ongoing support.

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter CallΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Final InterviewΒ· 1 hour

🚩 Heads Up

  • Role title includes 'Senior' but experience requirement is 2-5 years, which is mid-level.
  • Listing is posted on behalf of a partner company (Jobgether), not directly by employer.
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