6h ago
Senior Customer Account Manager Representative
US
$38.7k-$71.2k / year
full-timesenior Remotetelecom
π Tech Stack
πΌ About This Role
You'll manage and grow an existing portfolio of business customers through relationship building and solution-based selling. Your core impact is driving revenue growth and retention for a technology-driven organization. This virtual role offers the chance to thrive in a dynamic team environment with performance-based success.
π― What You'll Do
- Manage and grow existing business customer portfolio through relationship building.
- Conduct outbound and inbound interactions to identify revenue growth opportunities.
- Lead biannual account reviews with mid-market customers.
- Collaborate with Sales Engineering and Project Management teams on solution design.
π Requirements
- 2β5 years of sales or account management experience in telecommunications or technology.
- Proven success in sales and customer retention with solution-based selling.
- Proficiency with Microsoft Office Suite and CRM tools like Salesforce.
- Experience handling inbound/outbound interactions in a virtual setting.
β¨ Nice to Have
- Knowledge of internet, connectivity, or managed business solutions.
- Experience with billing systems and order entry tools.
π Benefits & Perks
- π° Competitive base pay starting at $18.59/hour plus commission.
- π₯ Medical, dental, and vision coverage.
- ποΈ Retirement savings and financial wellness programs.
- π Performance-based commission with significant earning potential.
- π Flexible virtual work environment with ongoing support.
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter CallΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Final InterviewΒ· 1 hour
π© Heads Up
- Role title includes 'Senior' but experience requirement is 2-5 years, which is mid-level.
- Listing is posted on behalf of a partner company (Jobgether), not directly by employer.
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