22h ago

Senior Manager, Experience Strategy & Implementation

Boston

✨ $120k-$150k / yearest.

full-timesenior Remotehealthcare

πŸ’Ό About This Role

You'll lead end-to-end implementation for new employer programs, onboarding Fortune 1000 clients and driving tailored activation strategies. Your role ensures measurable ROI for employers and personalized support for employees. This is a chance to build scalable systems at a high-growth digital health startup.

🎯 What You'll Do

  • Lead end-to-end client deployments from kickoff to launch.
  • Design platform configurations and directory customization plans.
  • Develop launch campaigns and internal engagement strategies.
  • Codify implementation workflows and toolkits for scalability.

πŸ“‹ Requirements

  • 5+ years experience in client implementation, consulting, or program management.
  • Proven ability to lead complex cross-functional projects with tight timelines.
  • Experience managing enterprise client relationships and driving strategic alignment with senior executives.
  • Process mindset with ability to build repeatable systems.

✨ Nice to Have

  • Experience in HR Tech, workforce transformation, or digital health.
  • Master's degree in Business or related field.

🎁 Benefits & Perks

  • πŸ–οΈ Generous PTO and parental leave
  • πŸ₯ Excellent medical, dental, and life insurance
  • πŸš€ Opportunity to shape scalable implementation model at Series A startup
  • πŸ† Award-winning culture recognized by Fast Company, MassTLC, Rock Health

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Case Study or PresentationΒ· 60 min

🚩 Heads Up

  • Role includes both strategy and implementation, which may be broad.
  • Travel required 20-30% but listed as remote.
  • No visa sponsorship offered.
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