22h ago
Senior Manager, Experience Strategy & Implementation
Boston
β¨ $120k-$150k / yearest.
full-timesenior Remotehealthcare
πΌ About This Role
You'll lead end-to-end implementation for new employer programs, onboarding Fortune 1000 clients and driving tailored activation strategies. Your role ensures measurable ROI for employers and personalized support for employees. This is a chance to build scalable systems at a high-growth digital health startup.
π― What You'll Do
- Lead end-to-end client deployments from kickoff to launch.
- Design platform configurations and directory customization plans.
- Develop launch campaigns and internal engagement strategies.
- Codify implementation workflows and toolkits for scalability.
π Requirements
- 5+ years experience in client implementation, consulting, or program management.
- Proven ability to lead complex cross-functional projects with tight timelines.
- Experience managing enterprise client relationships and driving strategic alignment with senior executives.
- Process mindset with ability to build repeatable systems.
β¨ Nice to Have
- Experience in HR Tech, workforce transformation, or digital health.
- Master's degree in Business or related field.
π Benefits & Perks
- ποΈ Generous PTO and parental leave
- π₯ Excellent medical, dental, and life insurance
- π Opportunity to shape scalable implementation model at Series A startup
- π Award-winning culture recognized by Fast Company, MassTLC, Rock Health
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Case Study or PresentationΒ· 60 min
π© Heads Up
- Role includes both strategy and implementation, which may be broad.
- Travel required 20-30% but listed as remote.
- No visa sponsorship offered.
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