3h ago
Solutions Engineer - Post Sales
San Francisco
$120k-$150k / year
full-timesoftware
🛠 Tech Stack
💼 About This Role
You'll lead high-volume migrations for SMB and Mid-Market customers, serving as the technical quarterback from kickoff through go-live. You'll coordinate with an offshore team and support strategic accounts, driving customer success with operational infrastructure and data-driven insights.
🎯 What You'll Do
- Lead 6+ migrations per week for SMB and Mid-Market customers
- Manage offshore migration team with quality reviews
- Provide technical troubleshooting via dedicated Slack channels
- Debug migration issues and write custom scripts
📋 Requirements
- Strong proficiency in HTML, CSS, JavaScript, and Git
- Track record of managing high-velocity technical implementations in B2B SaaS
- Experience building operational infrastructure from 0 to 1
- Comfort analyzing product usage data and building dashboards
✨ Nice to Have
- Experience with documentation platforms like Docusaurus or GitBook
- Familiarity with customer success tools like Salesforce or Vitally
🎁 Benefits & Perks
- 💰 Competitive compensation and equity
- 🏖️ 20 days paid time off every year
- 🏥 100% coverage for Health, dental, vision
- 🚗 Free Ubers to and from work
- 🍽️ Free lunch and dinners
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