3h ago

Solutions Engineer - Post Sales

San Francisco

$120k-$150k / year

full-timesoftware

🛠 Tech Stack

💼 About This Role

You'll lead high-volume migrations for SMB and Mid-Market customers, serving as the technical quarterback from kickoff through go-live. You'll coordinate with an offshore team and support strategic accounts, driving customer success with operational infrastructure and data-driven insights.

🎯 What You'll Do

  • Lead 6+ migrations per week for SMB and Mid-Market customers
  • Manage offshore migration team with quality reviews
  • Provide technical troubleshooting via dedicated Slack channels
  • Debug migration issues and write custom scripts

📋 Requirements

  • Strong proficiency in HTML, CSS, JavaScript, and Git
  • Track record of managing high-velocity technical implementations in B2B SaaS
  • Experience building operational infrastructure from 0 to 1
  • Comfort analyzing product usage data and building dashboards

✨ Nice to Have

  • Experience with documentation platforms like Docusaurus or GitBook
  • Familiarity with customer success tools like Salesforce or Vitally

🎁 Benefits & Perks

  • 💰 Competitive compensation and equity
  • 🏖️ 20 days paid time off every year
  • 🏥 100% coverage for Health, dental, vision
  • 🚗 Free Ubers to and from work
  • 🍽️ Free lunch and dinners
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