3h ago
Equipment Technician
Minneapolis, MN
$47.8k-$58.2k / year
full-timeretail
πΌ About This Role
You'll provide reactive and preventative maintenance for commercial espresso and coffee systems in a field-based role. Your work ensures customer satisfaction through timely repairs and safety compliance. This role offers a $1,500 signing bonus and quarterly performance bonuses.
π― What You'll Do
- Repair commercial espresso, coffee brewing, and water systems in assigned territory.
- Maintain customer relationships and inspire loyalty through professional service.
- Meet SLA requirements with thorough inspections and timely maintenance.
- Complete accurate paperwork for all service visits.
π Requirements
- 1+ year servicing equipment, including electrical and water testing.
- 1+ year customer-facing or customer-service experience.
- Valid driver's license with clean driving record.
- Ability to lift 50 lbs without assistance.
β¨ Nice to Have
- Experience with espresso or coffee equipment repair.
- Smartphone proficiency for scheduling and inventory tasks.
- Background in HVAC, plumbing, or field service.
π Benefits & Perks
- π° Quarterly Bonus based on performance
- π Company Vehicle provided for field work
- ποΈ PTO, Floating Holidays, 6 Paid Holidays
- π₯ Medical, Dental, Vision Insurance (eligible day 1)
- π 401K Match
π¨ Hiring Process
Estimated timeline: 2-3 weeks Β· AI estimate
- 1Recruiter Phone ScreenΒ· 30 min
- 2Technical InterviewΒ· 1 hour
- 3OfferΒ· N/A
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