💼 About This Role

You'll join a collaborative, high-performing team at Prospa focused on helping small businesses succeed. You'll sharpen your sales skills and gain hands-on experience with ample opportunities for career progression.

🎯 What You'll Do

• Make high volume outbound customer engagements
• Support GTM with inbound customer enquiries
• Understand business owners' needs and deliver exceptional service
• Collaborate with internal stakeholders to create value

📋 Requirements

• Customer-focused with strong service commitment
• Excellent communication skills
• Previous experience in fast-paced, phone-based sales or customer service
• Detail-oriented with strong time management

✨ Nice to Have

• Passionate about supporting small businesses
• Ability to thrive in changing environments

🎁 Benefits & Perks

• 📚 Learning allowance and leadership programs
• 🧘 Wellness initiatives including Me Days
• 🏡 Flexible working and additional leave purchase
• 👶 Up to 18 weeks paid parental leave
• 🌍 Carbon neutral certified and volunteer days

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter call· 30 min
2. 2Hiring manager interview· 45 min
3. 3Role play assessment· 60 min