20h ago
Store Operations Manager
Newark, DE
โจ $45k-$60k / yearest.
full-timemidretail
๐ Tech Stack
๐ผ About This Role
You'll lead a team in a fast-paced cookie shop, focusing on hiring and developing staff while ensuring stellar customer service and store cleanliness. Drive local marketing initiatives and maintain inventory controls to boost sales.
๐ฏ What You'll Do
- Hire, coach, and develop hourly staff including Shift Leaders and Crew
- Lead service components focusing on food quality and customer service
- Manage inventory audits to maintain proper controls
- Create and execute local marketing drops and recognition programs
๐ Requirements
- 3+ years of management/leadership in restaurant or retail
- Availability to work 2-3 mid-to-late shifts Thursday through Sunday
- Proficiency with MS Outlook, Excel, MS Teams and an ATS
- Benevolent leadership style with player-coach mentality
โจ Nice to Have
- Familiarity with commercial convection ovens
- Experience in a high-volume food service environment
๐ Benefits & Perks
- ๐ฐ Competitive base salary plus monthly bonus
- ๐ฅ Medical, dental, vision & pet insurance
- ๐๏ธ 2 weeks paid vacation plus 2 wellness days
- ๐ช Free cookies and awesome swag
- ๐ฑ $50 monthly cellphone stipend
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Phone Screenยท 15 min
- 2In-Person Interviewยท 30 min
- 3Offerยท 1 day
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