8h ago

Guest Services Staff

Pittsburgh, PA

$20.8k-$20.8k / year

part-timejuniormedia

๐Ÿ’ผ About This Role

You'll be the primary provider of direct services to guests at PromoWest PA, ensuring a safe and enjoyable experience. Your role is critical in creating memorable moments for concertgoers. You'll work at a premier live entertainment venue as part of AEG Worldwide.

๐ŸŽฏ What You'll Do

  • Greet guests and resolve complaints, escalating as necessary.
  • Scan tickets and administer wristbands for event access.
  • Monitor guest conduct and alcohol consumption for safety.
  • Assist ADA patrons and enforce venue policies.

๐Ÿ“‹ Requirements

  • High School Diploma or equivalent
  • 1-2 years of related work experience
  • Ability to lift 50 lbs without assistance
  • Available to work nights, weekends, and holidays

โœจ Nice to Have

  • Previous event experience
  • Knowledge of the music industry

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Health benefits (ACA qualification for part-time)

๐Ÿ“จ Hiring Process

Estimated timeline: 1-2 weeks ยท AI estimate

  1. 1Applicationยท 1 day
  2. 2Phone Screenยท 30 min
  3. 3Interviewยท 30 min
  4. 4Offerยท 1 day

๐Ÿšฉ Heads Up

  • Job may require duties outside normal description per AEG policy
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