🛠 Tech Stack

💼 About This Role

You'll lead a team of Patient Ambassadors in a fast-paced contact center, ensuring outstanding patient experiences and driving sales. You'll manage team performance and coach for success in a dynamic cosmetic surgery environment. This role offers full remote work with provided equipment.

🎯 What You'll Do

• Set challenging goals for individuals and team.
• Monitor and evaluate Patient Ambassador performance.
• Conduct coaching sessions to establish and review goals.
• Handle patient inquiries and schedule consultations.

📋 Requirements

• 18+ months supervisory experience in call center.
• Led a team of at least 5 individuals.
• Proven record evaluating staff against KPIs.
• Proficient in MS Office suite.

✨ Nice to Have

• Background in overseeing remote teams.
• Experience in sales-oriented organization.

🎁 Benefits & Perks

• 🏥 Medical, Dental, Vision
• 💰 401(k) matching
• 🏖️ Paid Time Off
• 🎉 Paid Holidays
• 👶 Parental Leave

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2Technical Interview· 45 min
3. 3Offer· N/A