Description

As a Guest Services Staff member, you will assist guests at the venue by answering questions, scanning tickets, and ensuring a safe environment during events. You'll handle coat checks, seat guests, and monitor alcohol consumption. Ideal for someone with strong customer service skills who can work nights, weekends, and holidays.

Requirements

• High School Diploma or equivalent
• 0-2 years related work experience
• Ability to work nights, weekends, and holidays
• Ability to stand, walk, and climb stairs for long periods
• Ability to lift 50 lbs

Responsibilities

• Answer guest questions and direct them to venue areas
• Operate coat check rooms
• Scan tickets and administer wristbands
• Resolve guest complaints and escalate concerns
• Monitor guest conduct and alcohol consumption