🛠 Tech Stack

💼 About This Role

You'll serve as the first point of contact for prospective patients, guiding them from initial inquiry to scheduled consultation via SMS and phone. Your core impact is delivering a patient-centered experience with empathy and responsiveness. This role stands out for being fully remote with a supportive team environment.

🎯 What You'll Do

• Respond promptly to inbound SMS and phone inquiries from prospective patients.
• Lead warm, empathetic intake conversations to understand patient needs.
• Schedule consultations using Calendly and internal systems.
• Capture patient details and notes in CRM and EMR platforms.

📋 Requirements

• 2+ years experience in patient intake or care coordination.
• Excellent written and spoken English communication skills.
• Prior remote work experience with US or UK companies.
• Proficiency in Google Workspace and spreadsheet management.

✨ Nice to Have

• Experience supporting US-based healthcare providers or telehealth.
• Familiarity with CRM or EMR systems like Go High Level or DrChrono.
• Background in wellness, chiropractic, or physical therapy.

🎁 Benefits & Perks

• 🌍 Remote work from LATAM with US Eastern Time overlap.
• 💰 Competitive monthly compensation ($400-$650/month).
• 📈 Growth opportunities with vetted employers.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Application Form with Video· 30 min
2. 2Recruiter Screen· 30 min
3. 3Technical/Behavioral Interview· 45 min

🚩 Heads Up

• Requirement for prior remote work with US/UK companies may exclude qualified candidates.
• On-call environment with consistent responsiveness could be demanding.