🛠 Tech Stack

💼 About This Role

You'll act as the primary technical advisor for financial institution clients, ensuring platform adoption and integration success. You will lead complex escalations and shape an AI-first client success model to improve operational efficiency.

🎯 What You'll Do

• Own technical success strategy for enterprise clients
• Lead technical business reviews and escalations
• Design AI-assisted workflows for account intelligence
• Translate technical findings into executive-ready insights

📋 Requirements

• 10+ years in Technical Account Management or similar
• Strong expertise in APIs and system integration
• Proven experience managing high-severity escalations
• Ability to deliver executive-level technical briefings

✨ Nice to Have

• Experience in fintech or regulated SaaS environments
• Familiarity with AI platforms like ChatGPT, Claude

🎁 Benefits & Perks

• 💰 Competitive salary $80k-$100k plus bonus/equity
• 🏠 Fully remote work environment
• 🏥 Comprehensive health, dental, vision insurance
• 📈 401(k) with company match
• 🧠 Exposure to modern AI tooling and AI-driven practices

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Technical Interview· 60 min
3. 3Executive Interview· 60 min