1d ago

Supervisor de cobranza domiciliar

Guatemala
full-time

💼 About This Role

You'll lead and optimize field collections operations for a Guatemalan fintech, ensuring recovery goals and territorial coverage. You'll coordinate and develop a team of field agents, ensuring efficient execution aligned with regulatory and operational guidelines. This role offers real professional growth opportunities in a fast-growing company.

🎯 What You'll Do

  • Lead field collections team to meet recovery targets
  • Optimize territorial coverage and agent routes
  • Ensure compliance with operational and regulatory guidelines
  • Prepare and analyze collections reports

📋 Requirements

  • Bachelor's degree in Business Administration, Industrial Engineering, or related field
  • Experience in field collections at financial institutions or fintech
  • Knowledge of geolocation and route management tools (GPS, tracking apps)
  • Valid driver's license and own motorcycle

✨ Nice to Have

  • Experience with collections CRM or specialized software
  • Experience managing teams across different geographic areas
  • Basic knowledge of legal regulations for collections processes

🎁 Benefits & Perks

  • 💰 Base salary plus performance bonuses
  • 🚗 Vehicle depreciation and gasoline coverage
  • 📈 Real professional development opportunities
  • 🎁 Additional benefits package beyond legal requirements
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