Tech Stack

Description

You will own and grow enterprise employer relationships after initial launch, managing a portfolio of employer partners to drive sustained engagement and measurable employee utilization. You'll lead strategic planning, coordinate cross-functional execution, and operate as the commercial owner of your accounts, focusing on retention, engagement depth, and campaign expansion.

Requirements

• 5+ years of experience in B2B account management, customer success, or partnership management
• 4+ years owning performance-based metrics tied to account growth, retention, engagement, or utilization
• 3+ years managing enterprise clients (3,000+ employees) in complex, multi-stakeholder environments
• Experience leading structured business reviews, strategic planning conversations, or annual account planning with external stakeholders

Responsibilities

• Own and grow enterprise employer relationships post-launch
• Manage a portfolio of employer partners to drive sustained engagement
• Launch repeatable campaign initiatives to generate employee utilization
• Lead strategic planning conversations with partners
• Coordinate cross-functional execution across teams
• Ensure each partnership delivers measurable impact
• Protect retention, increase engagement depth, and expand campaign scope