🛠 Tech Stack

💼 About This Role

You'll manage a portfolio of auto loan accounts and reduce delinquency while maintaining positive customer relationships. You'll negotiate solutions that work for both customers and the company in a fast-paced environment. This role offers monthly performance bonuses and a fixed schedule with no Sundays.

🎯 What You'll Do

• Manage a portfolio of auto loan accounts to reduce delinquency
• Contact customers to understand intent and ability to pay
• Negotiate payment solutions and document outcomes
• Meet assigned goals and business plan objectives

📋 Requirements

• High school diploma or equivalent
• Strong interpersonal skills to influence and manage conflict
• Proficient in Microsoft Office and quick to learn new systems
• Ability to manage multiple priorities with attention to detail

✨ Nice to Have

• Experience in collections or customer service
• Knowledge of state collection guidelines

🎁 Benefits & Perks

• 🏥 Medical, dental, vision insurance
• 💰 401K with employer match and immediate vesting
• 🏖️ Paid Time Off (PTO) and company holidays
• 📚 Tuition Reimbursement
• 👶 Parental Leave

📨 Hiring Process

Estimated timeline: 2-3 weeks · AI estimate

1. 1Application Review· 1-2 weeks
2. 2Phone Screen· 30 min
3. 3Interview· 1 hour