💼 About This Role

You'll support the full customer lifecycle for ophthalmic diagnostic technologies, delivering hands-on clinical training and technical guidance. You'll act as the primary clinical and technical partner for healthcare providers, ensuring seamless adoption and utilization of advanced equipment. This is a field-based role with significant travel, directly improving diagnostic accuracy and patient care outcomes.

🎯 What You'll Do

• Deliver on-site and remote training for clinical customers
• Provide clinical and technical consultation for product usage
• Install, operate, and support diagnostic instruments and peripherals
• Act as liaison between customers and internal technical teams

📋 Requirements

• 5+ years supporting diagnostic or clinical technology in eye care
• Strong communication skills to train diverse audiences
• Valid driver's license and willingness to travel extensively
• CRM proficiency with tools like Salesforce or Microsoft Dynamics

✨ Nice to Have

• Experience in clinical applications or medical device education
• Experience training healthcare professionals on diagnostic equipment

🎁 Benefits & Perks

• 💰 Base salary of approximately $70,000
• 📈 Sales-based incentive compensation
• 🏥 Comprehensive health, dental, and vision insurance
• 🏖️ Paid time off and holiday benefits
• 📚 Professional development and product training programs

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Technical/Clinical Assessment· 60 min