🛠 Tech Stack

💼 About This Role

You'll lead strategic planning for a major Brazilian bank's partner sales operations, acting as the bridge between strategy and execution. You'll drive performance management and financial analysis to support business decisions and optimize operational efficiency.

🎯 What You'll Do

• Lead annual strategic planning and quarterly reviews.
• Orchestrate commercial targets ensuring operational coherence.
• Assess financial and operational impacts of new initiatives.
• Develop and refine forecasting models for call center operations.

📋 Requirements

• Solid experience in strategic planning and business management.
• Strong proficiency in financial analysis applied to business.
• Advanced Excel skills (large datasets, pivot tables, formulas).
• Experience in call center or sales operations forecasting.

✨ Nice to Have

• Experience with BI tools like Power BI.
• Knowledge of unit economics concepts.
• Familiarity with call center metrics (SL, ASA, occupancy).

🎁 Benefits & Perks

• 🏖️ Work-life balance with hybrid model (2 days office/week)
• 💰 Competitive compensation (not specified)

🚩 Heads Up

• Vague requirements with many soft skills (e.g., 'strong analytical capacity')
• No salary disclosed