20h ago

Customer Experience Coordinator

Boston, Massachusetts

$37.4k-$45.8k / year

full-timejuniorretail

πŸ’Ό About This Role

You'll set the tone for a radically personal customer journey as the store's lead brand ambassador. Your core impact is ensuring every client interaction exceeds expectations. This role stands out with top-tier training and a generous clothing allowance.

🎯 What You'll Do

  • Ensure client expectations exceeded at each visit
  • Maintain a client-focused environment with hospitality tools
  • Map clienteling activities for each guest
  • Partner with leadership to address service issues

πŸ“‹ Requirements

  • Previous experience in sales, hospitality, or service
  • Exceptional customer service/clienteling skills
  • Professional verbal and written communication
  • Flexible schedule including evenings, weekends, and holidays

🎁 Benefits & Perks

  • πŸ’° Competitive salary
  • πŸ“š Top-of-the-line training program
  • πŸ‘• Clothing allowance per season
  • 🎁 Generous employee discount
  • ✈️ Opportunity to travel to other stores and abroad

πŸ“¨ Hiring Process

Estimated timeline: 2-3 weeks Β· AI estimate

  1. 1Phone ScreenΒ· 30 min
  2. 2In-store InterviewΒ· 45 min
  3. 3OfferΒ· 1 week
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