💼 About This Role

You'll own a portfolio of enterprise accounts for the Workato Agentic Orchestration Platform, ensuring rapid adoption and value realization. You'll serve as a trusted advisor, driving retention and expansion through strategic relationships with senior executives. This role offers the opportunity to shape Customer Success practices at a high-growth cloud leader trusted by 50% of the Fortune 500.

🎯 What You'll Do

• Own a portfolio of enterprise accounts to drive adoption and value realization.
• Develop strategic relationships with customer executives and stakeholders.
• Create Joint Success Plans and deliver Executive Business Reviews.
• Serve as primary escalation point and champion customer needs internally.

📋 Requirements

• 7+ years in customer success, consulting, or account management.
• Experience managing enterprise accounts with $200k+ ARR.
• Proven track record of increasing adoption and retention.
• Strong communication skills to engage C-level executives.

✨ Nice to Have

• Experience in integration or business automation platforms.
• Familiarity with iPaaS or agentic orchestration solutions.

🎁 Benefits & Perks

• 🏖️ Flexible trust-oriented culture with remote options.
• 📈 Stock options and competitive compensation.
• 🏋️ Wellness benefits and self-care programs.
• 💻 Vibrant work environment and growth opportunities.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Panel Interview· 60 min