🛠 Tech Stack

💼 About This Role

You'll partner with enterprise customers as a strategic advisor, leveraging AI-powered process intelligence to optimize workflows and drive automation. Your insights will directly shape the product roadmap and deliver measurable ROI.

🎯 What You'll Do

• Serve as strategic advisor to achieve customer business outcomes
• Resolve issues and provide product support to customers
• Collaborate with Sales and Engineering to execute account strategies
• Build and execute tailored customer success plans

📋 Requirements

• Customer success or management consulting background
• Hands-on experience in process improvement methodologies
• Strong analytical skills with Excel pivot tables and formulas
• Track record of building trust-based relationships with stakeholders

✨ Nice to Have

• Experience in process intelligence or automation
• Working knowledge of SAP, Oracle, JDE, or Salesforce
• Track record in high-growth startup environments

🎁 Benefits & Perks

• 💰 Generous compensation + stock options
• 🏢 Distributed work - fully remote
• ☀️ Ample paid time off plus local holidays
• 🧘‍♀️ Health & retirement benefits
• 📖 Annual learning & development budget

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Technical interview· 60 min
3. 3Offer· 30 min