2h ago
Lead Live Ops Manager - WWE Champions
CA - Canada; US - United States
full-timesenior Remotevideo games
Tech Stack
Description
You will own and elevate live operations execution for WWE Champions, a mobile free-to-play game. You'll lead complex live ops initiatives, analyze performance using SQL and analytics tools, and drive operational improvements across cross-functional teams.
Requirements
- 7–9 years of experience in Live Ops, game operations, or live service roles, ideally in mobile free-to-play
- Strong SQL proficiency and deep experience using analytics tools such as Looker or Tableau
- Proven experience designing, executing, and learning from segmented Live Ops content and A/B tests
- Proven track record owning complex Live Ops calendars and high-impact live events
- Excellent cross-functional communication and stakeholder management skills
Responsibilities
- Own execution of major live events, promotions, and offers from planning through post-event analysis
- Drive ownership of large portions of the Live Ops calendar, managing sequencing, dependencies, and risks
- Lead live issue response during high-severity incidents with cross-functional coordination
- Analyze Live Ops performance using SQL and analytics tools to identify trends and opportunities
- Drive use of segmentation and A/B testing within Live Ops, partnering with Product and Analytics
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