Tech Stack

Description

You will build and maintain customer relationships to grow auction business, handle inbound inquiries, resolve complaints, and proactively contact dealers to develop new business. You'll also educate customers on online platforms, log activities in CRM, and support sale day operations.

Requirements

• Strong computer ability
• Excellent customer service skills
• Sales and marketing experience
• Well organized with problem-solving aptitude
• Strong verbal and written communication skills

Responsibilities

• Build and maintain customer relationships to grow auction sales
• Handle inbound calls, emails, and texts promptly and courteously
• Proactively contact dealers to solicit new buy and sell business
• Educate customers on ADESA.com and smartphone applications
• Log calls and activities in CRM, run reports, support sale day duties