💼 About This Role

You'll manage a portfolio of enterprise clients, overseeing the full customer lifecycle from onboarding to renewal and expansion. You'll drive product adoption and value realization through tailored strategies and ongoing engagement. This role combines customer success, consulting, and commercial strategy within a fast-evolving technology landscape.

🎯 What You'll Do

• Manage portfolio of enterprise clients through full lifecycle
• Build relationships with stakeholders and executive leadership
• Develop data-driven success plans aligned with client objectives
• Drive product adoption and identify upsell opportunities

📋 Requirements

• 5+ years in enterprise customer success or account management
• Proven ability to manage large, complex accounts
• Fluency in French and English
• Strong communication and presentation skills with C-level stakeholders

✨ Nice to Have

• Additional European languages
• Familiarity with modern data ecosystems and AI-driven tools
• Experience collaborating with sales teams

🎁 Benefits & Perks

• 💰 Competitive compensation with performance-based incentives
• 🏠 Flexible work arrangements including remote and hybrid
• 📈 Stock options to share in company success
• 📚 Learning and development opportunities and mentorship
• 🌍 Inclusive culture with employee resource groups

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Call· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Final Interview· 60 min