2d ago
Customer Service Representative - Industrial Supply
Benicia, CA 94510
โจ $45k-$55k / yearest.
full-timeseniormanufacturing
๐ Tech Stack
๐ผ About This Role
You'll support industrial customers with fluid conveyance solutions, blending customer service, inside sales, and technical support. You'll act as a trusted partner, understanding needs and delivering practical solutions. This role offers the chance to work directly with customers and see your work turn into real-world solutions.
๐ฏ What You'll Do
- Sell industrial hose, gasket, and piping products to grow customer accounts
- Process inbound orders via phone, email, and online systems
- Enter and manage orders and quotes within the ERP system
- Partner with account managers to ensure account activity is current
๐ Requirements
- High school diploma or equivalent required
- 5+ years of customer service or inside sales experience in industrial distribution
- Proficiency in Microsoft Office (Word, Excel, Outlook) and ERP systems
- Strong communication and problem-solving skills
โจ Nice to Have
- Bachelor's degree preferred
- Knowledge of industrial hose, gasket, or fluid conveyance products
๐ Benefits & Perks
- ๐ Growing industrial distributor with team-oriented culture
- ๐ Training and development to build technical and commercial skills
- ๐ง Direct impact solving real customer challenges
- ๐ญ Exposure to essential industries keeping businesses running
- ๐ก๏ธ Stable, growth-focused environment with long-term career potential
๐จ Hiring Process
Estimated timeline: 2-3 weeks ยท AI estimate
- 1Phone Screenยท 15 min
- 2In-Person Interviewยท 1 hour
- 3Offerยท 1 week
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