2d ago

Customer Service Representative - Industrial Supply

Benicia, CA 94510

โœจ $45k-$55k / yearest.

full-timeseniormanufacturing

๐Ÿ›  Tech Stack

๐Ÿ’ผ About This Role

You'll support industrial customers with fluid conveyance solutions, blending customer service, inside sales, and technical support. You'll act as a trusted partner, understanding needs and delivering practical solutions. This role offers the chance to work directly with customers and see your work turn into real-world solutions.

๐ŸŽฏ What You'll Do

  • Sell industrial hose, gasket, and piping products to grow customer accounts
  • Process inbound orders via phone, email, and online systems
  • Enter and manage orders and quotes within the ERP system
  • Partner with account managers to ensure account activity is current

๐Ÿ“‹ Requirements

  • High school diploma or equivalent required
  • 5+ years of customer service or inside sales experience in industrial distribution
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and ERP systems
  • Strong communication and problem-solving skills

โœจ Nice to Have

  • Bachelor's degree preferred
  • Knowledge of industrial hose, gasket, or fluid conveyance products

๐ŸŽ Benefits & Perks

  • ๐Ÿ“ˆ Growing industrial distributor with team-oriented culture
  • ๐ŸŽ“ Training and development to build technical and commercial skills
  • ๐Ÿ”ง Direct impact solving real customer challenges
  • ๐Ÿญ Exposure to essential industries keeping businesses running
  • ๐Ÿ›ก๏ธ Stable, growth-focused environment with long-term career potential

๐Ÿ“จ Hiring Process

Estimated timeline: 2-3 weeks ยท AI estimate

  1. 1Phone Screenยท 15 min
  2. 2In-Person Interviewยท 1 hour
  3. 3Offerยท 1 week
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