1h ago
Customer Service Representative
Bristol, TN
$28.6k-$31.2k / year
full-timeFinancial Services
💼 About This Role
You'll be the first point of contact for customers, learning all aspects of the business to provide tailored financial solutions. You'll build lasting relationships and drive success in a fast-paced, supportive environment. Enjoy best-in-class training and clear paths to promotion from within.
🎯 What You'll Do
- Greet and assist customers in person and by phone
- Process loan applications and payments
- Maintain accurate customer records
- Upsell products and services to meet customer needs
📋 Requirements
- High school diploma or equivalent
- 1+ years of customer service, sales, or collections experience
- Must be able to work 40 hours per week including Saturdays
- Valid driver's license and reliable transportation
✨ Nice to Have
- 6 months to 1 year as a Team Lead or Assistant Manager
- Some college or military experience
- Teamwork mentality from team sports
🎁 Benefits & Perks
- 💰 Competitive wages ($13.75-$15.00/hr) with monthly bonus potential
- 🏥 Majority company-paid Health, Dental, and Vision
- 📈 401k Program
- 🏖️ 2 weeks paid vacation, 5 paid holidays, and 5 PTO days
- 📅 40-hour work week with every Sunday off
🚩 Heads Up
- Job title does not match required leadership experience (Team Lead/Assistant Manager preferred)
- Wage range implies entry-level but preferred experience suggests higher level
- Mentions 'competitive wages' but pay is hourly and relatively low
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