Tech Stack

Description

You will ensure the integrity and security of all academic records, oversee student registration and enrollment, develop and implement academic policies, manage the Student Information System, and lead a team. This role is critical to academic operations and compliance at a university that transforms education in Africa.

Requirements

• Master's degree in a related field like Higher Education Administration, Management, Information Systems.
• Minimum of 5 years of experience in a registrar's office or similar academic records management role.
• Proven experience in formulating and implementing academic policies and procedures.
• Strong technical skills in Student Information Systems (SIS).
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
• Demonstrated ability to work independently and as part of a team.
• Experience working in a diverse and international environment preferred.
• Excellent written and verbal communication skills, including the ability to communicate complex information clearly and effectively to diverse audiences.
• Proficiency in Student Information Systems (SIS), data analysis tools, and Microsoft Office Suite.
• Strong analytical and problem-solving skills, with the ability to interpret data and identify trends.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Demonstrated leadership and supervisory skills, with the ability to motivate and mentor staff.
• Strong interpersonal skills, with the ability to build rapport and work effectively with students, faculty, and staff.
• Knowledge of academic policies and procedures and the ability to interpret and apply them consistently.

Responsibilities

• Maintain the accuracy, integrity and security of all student academic records, both physical and electronic.
• Develop and implement efficient and effective record-keeping procedures in compliance with university policies and regulatory requirements.
• Oversee the processing of grades, transcripts, enrollment verifications and other student record requests.
• Manage the student registration process, ensuring a seamless and user-friendly experience for students.
• Develop and maintain the course schedule by working in collaboration with academic departments.
• Monitor enrollment trends and provide data-driven insights to inform enrollment management strategies.
• Formulate, implement and interpret academic policies and procedures ensuring consistency and fairness.
• Serve as the secondary administrator for the university's Student Information System ensuring its optimal functionality.
• Oversee data entry, data integrity and system security.
• Collaborate with IT staff to implement system upgrades and enhancements.
• Prepare and submit accurate and timely reports to internal and external stakeholders, including government agencies and accrediting bodies.
• Analyze enrollment data, academic performance data and other relevant metrics to identify trends and inform decision-making.
• Develop and maintain dashboards and reports to provide stakeholders with access to key data.
• Supervise and mentor a team of registrars and support staff.
• Foster a positive and collaborative work environment.
• Provide training and professional development opportunities for staff.
• Ensure compliance with all relevant institutional regulations, including HEC and NESA.
• Maintain up-to-date knowledge of best practices in data privacy and security.
• Collaborate effectively with other departments, including admissions, student affairs, finance, and IT.
• Serve on university committees as required.
• Ensure the safety and well-being of all young persons and vulnerable adults by adhering to ALU’s comprehensive safeguarding policy.