1d ago
Process Lead
Austin, TX
โจ $50k-$70k / yearest.
full-timemidretail
๐ผ About This Role
You'll lead the performance and daily tasks of Pack, Receive, and Kitchen teams at Gopuff, ensuring order accuracy and fast delivery to customers. Your core impact is coaching the team to perfect the customer experience. This role stands out with leadership exposure across operations and cross-functional projects.
๐ฏ What You'll Do
- Pack orders and receive inbound inventory
- Supervise associate activities and fill shift gaps
- Oversee facility operations and delivery processes
- Train new associates and execute site projects
๐ Requirements
- 2 years of internal Gopuff experience
- 2+ years of leadership in retail, grocery, military, or restaurant
- Availability during peak hours (5pm-3am) and weekends
- Ability to lift up to 49 pounds
โจ Nice to Have
- 1+ years improving processes and efficiencies
- ServeSafe Certification
๐ Benefits & Perks
- ๐ฅ Medical/Dental/Vision Insurance for full-time employees
- ๐ฐ 401(k) Retirement Savings Plan
- ๐ 25% employee discount & FAM Membership
- ๐๏ธ Vacation and Sick Time for eligible employees
- ๐ EAP through AllOne Health
๐จ Hiring Process
Estimated timeline: 2-4 weeks ยท AI estimate
- 1Phone Screenยท 30 min
- 2Technical Interviewยท 60 min
- 3On-site Interviewยท 120 min
๐ฉ Heads Up
- Mentions internal experience requirement (2 years Gopuff) which may limit external candidates
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