1d ago

Process Lead

Austin, TX

โœจ $50k-$70k / yearest.

full-timemidretail

๐Ÿ’ผ About This Role

You'll lead the performance and daily tasks of Pack, Receive, and Kitchen teams at Gopuff, ensuring order accuracy and fast delivery to customers. Your core impact is coaching the team to perfect the customer experience. This role stands out with leadership exposure across operations and cross-functional projects.

๐ŸŽฏ What You'll Do

  • Pack orders and receive inbound inventory
  • Supervise associate activities and fill shift gaps
  • Oversee facility operations and delivery processes
  • Train new associates and execute site projects

๐Ÿ“‹ Requirements

  • 2 years of internal Gopuff experience
  • 2+ years of leadership in retail, grocery, military, or restaurant
  • Availability during peak hours (5pm-3am) and weekends
  • Ability to lift up to 49 pounds

โœจ Nice to Have

  • 1+ years improving processes and efficiencies
  • ServeSafe Certification

๐ŸŽ Benefits & Perks

  • ๐Ÿฅ Medical/Dental/Vision Insurance for full-time employees
  • ๐Ÿ’ฐ 401(k) Retirement Savings Plan
  • ๐ŸŽ 25% employee discount & FAM Membership
  • ๐Ÿ–๏ธ Vacation and Sick Time for eligible employees
  • ๐Ÿ†˜ EAP through AllOne Health

๐Ÿ“จ Hiring Process

Estimated timeline: 2-4 weeks ยท AI estimate

  1. 1Phone Screenยท 30 min
  2. 2Technical Interviewยท 60 min
  3. 3On-site Interviewยท 120 min

๐Ÿšฉ Heads Up

  • Mentions internal experience requirement (2 years Gopuff) which may limit external candidates
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