5h ago
Process Improvement Manager
Abidjan, CΓ΄te d'Ivoire | Abuja, Nigeria | Kigali, Rwanda | Lagos, Nigeria
β¨ $90k-$120k / yearest.
full-timemid
π Tech Stack
πΌ About This Role
You'll lead end-to-end continuous improvement initiatives across Zipline's autonomous logistics network in Africa. You'll identify inefficiencies, run root cause analysis, and implement durable solutions that directly enhance scalability and reliability. This hands-on role requires significant field engagement and travel to operational sites.
π― What You'll Do
- Lead continuous improvement initiatives from problem identification to impact tracking.
- Redesign and standardize operational workflows for efficiency and scalability.
- Partner with in-country Operations teams to implement process changes and drive adoption.
- Conduct field visits and on-site assessments to identify improvement opportunities.
- Support capacity planning initiatives and design replicable processes across regions.
π Requirements
- 4β7+ years of experience in operations or process engineering roles.
- Proven track record leading continuous improvement initiatives (Lean, Six Sigma).
- Strong execution skills and ability to drive change in live operational environments.
- Experience working with field teams or in on-the-ground operational settings.
β¨ Nice to Have
- Solid analytical skills and comfort with data (basic SQL or similar tools).
- Stakeholder management and ability to influence without authority.
- Pragmatism and resilience in high-ambiguity environments.
π Benefits & Perks
- ποΈ Flexible PTO
- π₯ Health insurance
- π Equity
- π Global impact
π¨ Hiring Process
Estimated timeline: 2-4 weeks Β· AI estimate
- 1Recruiter ScreenΒ· 30 min
- 2Hiring Manager InterviewΒ· 45 min
- 3Case Study / Technical InterviewΒ· 60 min
- 4Onsite or Final RoundΒ· 60 min
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