5h ago

Process Improvement Manager

Abidjan, CΓ΄te d'Ivoire | Abuja, Nigeria | Kigali, Rwanda | Lagos, Nigeria

✨ $90k-$120k / yearest.

full-timemid

πŸ›  Tech Stack

πŸ’Ό About This Role

You'll lead end-to-end continuous improvement initiatives across Zipline's autonomous logistics network in Africa. You'll identify inefficiencies, run root cause analysis, and implement durable solutions that directly enhance scalability and reliability. This hands-on role requires significant field engagement and travel to operational sites.

🎯 What You'll Do

  • Lead continuous improvement initiatives from problem identification to impact tracking.
  • Redesign and standardize operational workflows for efficiency and scalability.
  • Partner with in-country Operations teams to implement process changes and drive adoption.
  • Conduct field visits and on-site assessments to identify improvement opportunities.
  • Support capacity planning initiatives and design replicable processes across regions.

πŸ“‹ Requirements

  • 4–7+ years of experience in operations or process engineering roles.
  • Proven track record leading continuous improvement initiatives (Lean, Six Sigma).
  • Strong execution skills and ability to drive change in live operational environments.
  • Experience working with field teams or in on-the-ground operational settings.

✨ Nice to Have

  • Solid analytical skills and comfort with data (basic SQL or similar tools).
  • Stakeholder management and ability to influence without authority.
  • Pragmatism and resilience in high-ambiguity environments.

🎁 Benefits & Perks

  • πŸ–οΈ Flexible PTO
  • πŸ₯ Health insurance
  • πŸ“ˆ Equity
  • 🌍 Global impact

πŸ“¨ Hiring Process

Estimated timeline: 2-4 weeks Β· AI estimate

  1. 1Recruiter ScreenΒ· 30 min
  2. 2Hiring Manager InterviewΒ· 45 min
  3. 3Case Study / Technical InterviewΒ· 60 min
  4. 4Onsite or Final RoundΒ· 60 min
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