💼 About This Role

You'll create exceptional experiences by guiding customers through their car-buying or selling journey with empathy and expertise. You'll drive efficiency by reviewing and verifying sensitive customer documentation with high accuracy. This role offers a fast-track pay progression and career growth opportunities in a supportive environment.

🎯 What You'll Do

• Create exceptional experiences by building genuine relationships with customers.
• Review and verify sensitive customer documentation with accuracy.
• Problem-solve using critical thinking and AI technology.
• Navigate multiple systems and learn new tools efficiently.

📋 Requirements

• Bachelor's degree OR 2+ years customer service experience.
• High school diploma or GED required.
• Ability to read, write, speak, and understand English.
• Tech-savviness to navigate multiple systems.

✨ Nice to Have

• Experience with AI tools.
• Strong attention to detail in casework.

🎁 Benefits & Perks

• 💰 Competitive pay with fast-track increases up to $24+/hr in one year.
• 🏦 Tuition reimbursement and student loan repayment program.
• 🏥 100% company-paid healthcare premiums.
• 🏖️ Generous PTO starting at 13 days, increasing to 20 days in year two.
• 🎉 9 paid holidays including your birthday.

📨 Hiring Process

Estimated timeline: 1-2 weeks · AI estimate

1. 1Phone Screen· 30 min
2. 2On-site Interview· 1 hour
3. 3Offer· 1 day