15h ago
Customer Solutions Architect
San Francisco
✨ $140k-$200k / yearest.
full-timemidai-ml
🛠 Tech Stack
💼 About This Role
You'll help teams deploy and operate Braintrust's AI observability platform in production environments. You'll enable evaluation workflows by ensuring reliable infrastructure for leading AI-forward organizations. This role blends solution design, proactive support, and infrastructure guidance.
🎯 What You'll Do
- Lead onboarding and implementation of customer-hosted infrastructure
- Debug customer issues across SDKs, cloud, and model outputs
- Design and document evaluation pipelines using Braintrust SDKs
- Build technical artifacts to accelerate customer onboarding
📋 Requirements
- Experience in customer-facing technical roles like Solutions Architect
- Fluency in Python or TypeScript
- Strong grasp of DevOps infrastructure (Docker, Terraform, Kubernetes)
- Ability to explain technical concepts to engineers and non-technical stakeholders
✨ Nice to Have
- Experience with self-hosted or hybrid SaaS deployments
- Familiarity with LLM/AI development workflows
- Familiarity with Terraform and CI/CD pipelines
🎁 Benefits & Perks
- 🏥 Medical, dental, and vision insurance
- 🍴 Daily lunch, snacks, and beverages
- 🌴 Flexible time off
- 💰 Competitive salary and equity
- 🤖 AI Stipend
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