7h ago
Customer Service Administrator
Brazil
โจ $25k-$35k / yearest.
full-timemid Remotereal-estate
๐ผ About This Role
You'll coordinate health and safety inspection appointments by communicating with tenants, landlords, and service providers. You will play a key role in maintaining high service standards during critical compliance periods. This remote position offers professional development and flexibility.
๐ฏ What You'll Do
- Coordinate health and safety inspection appointments via phone and online systems.
- Make outbound calls to schedule, confirm, and reschedule inspections.
- Respond to tenant inquiries about inspections and compliance schedules.
- Maintain accurate records of communications and bookings.
- Monitor missed appointments and proactively manage rescheduling.
๐ Requirements
- Customer service experience in appointment scheduling or administrative support.
- Excellent verbal communication skills with a professional phone manner.
- Strong organizational and multitasking abilities with attention to detail.
- Comfortable working independently in a remote environment.
โจ Nice to Have
- Understanding of UK property compliance processes or rental regulations.
- Familiarity with online booking tools and administrative systems.
- Professional English communication skills with neutral speaking style.
๐ Benefits & Perks
- ๐ Fully remote work with flexible home-based setup.
- ๐ต Competitive compensation with reliable weekly payments.
- ๐ Free training and professional development opportunities.
- ๐ Exposure to international clients and global operations.
- ๐ Career growth potential as operations expand.
๐จ Hiring Process
Estimated timeline: 1-2 weeks ยท AI estimate
- 1Recruiter Callยท 30 min
- 2Hiring Manager Interviewยท 45 min
- 3Offerยท 30 min
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