🛠 Tech Stack

💼 About This Role

You'll lead retention strategy across email, SMS, and CRM channels for rhode, a fast-growing skincare brand under e.l.f. Beauty. You'll own lifecycle journeys, loyalty, and subscription programs to drive repeat purchases and deepen brand love. This is a hybrid role in Beverly Hills with a strong focus on data-driven CRM.

🎯 What You'll Do

• Own retention strategy across email, SMS, and emerging CRM channels
• Build and optimize lifecycle journeys for welcome, replenishment, win-back
• Manage end-to-end campaign execution in Klaviyo and Postscript
• Launch and scale loyalty and subscription programs

📋 Requirements

• 6+ years in retention or lifecycle marketing
• Hands-on experience with Klaviyo (ESP) and SMS platforms
• Proven ability to scale loyalty or subscription programs
• Strong analytical skills with CRM dashboards and customer data

✨ Nice to Have

• DTC or beauty industry experience
• Familiarity with Shopify, Recharge, or Loyalty Lion
• Proficiency in Figma

🎁 Benefits & Perks

• 💰 Competitive pay and bonus eligibility up to 200% of target
• 🏖️ Flexible time off and year-round half-day Fridays
• 🏢 Hybrid work (3 days in office, 2 at home)
• 📈 Equity and career growth opportunities