💼 About This Role

You'll manage a portfolio of enterprise clients, driving adoption and retention while acting as a trusted advisor. You'll collaborate cross-functionally to align business goals with data-driven insights and unlock growth opportunities. This role combines customer success, consulting, and commercial strategy within a fast-evolving technology landscape.

🎯 What You'll Do

• Manage a portfolio of enterprise clients through the full lifecycle.
• Build relationships with stakeholders, including executive leadership.
• Develop and execute data-driven success plans aligned with objectives.
• Identify upsell and cross-sell opportunities in collaboration with sales.

📋 Requirements

• 5+ years of experience in enterprise customer success or consulting.
• Ability to manage and grow relationships with large accounts.
• Strong communication skills engaging C-level stakeholders.
• Fluency in French and English.

✨ Nice to Have

• Additional European languages.
• Familiarity with modern data ecosystems and AI-driven tools.
• Experience with product analytics and data-driven decision-making.

🎁 Benefits & Perks

• 💰 Competitive compensation with performance-based incentives.
• 🏖️ Flexible work arrangements including remote options.
• 📈 Stock options to share in company success.
• 📚 Learning and development with mentorship programs.
• 🌍 Global meetups and team events.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter Screen· 30 min
2. 2Hiring Manager Interview· 45 min
3. 3Case Study Presentation· 60 min