💼 About This Role

You'll lead regional operations across multiple markets, driving KPIs like TAT, OTD, quality, and productivity. You'll partner with Workforce Planning, NOC, and Training to scale high-performing service delivery teams. This role offers the opportunity to shape the future of healthcare data collaboration at a growing company.

🎯 What You'll Do

• Lead regional operations across multiple markets and teams.
• Own regional KPI performance including TAT, OTD, and quality.
• Partner with Workforce Management to forecast labor needs.
• Lead continuous improvement initiatives and transformation pilots.

📋 Requirements

• Significant experience leading multi-site healthcare or large-scale operations teams.
• Strong leadership capabilities with ability to develop leaders-of-leaders.
• Fluency in operational KPIs and data-driven decision making.
• Experience leading compliance-driven standardized workflows.

✨ Nice to Have

• Experience in HIM, ROI, or similar regulated operational environments.
• Experience leading transformation or standardization programs.
• Lean/Six Sigma background.

🎁 Benefits & Perks

• 💰 Variable compensation eligible.
• 🏖️ Health screenings and vaccinations required per client.
• 📈 Annual budget and expenditure controls.

📨 Hiring Process

Estimated timeline: 2-4 weeks · AI estimate

1. 1Recruiter screen· 30 min
2. 2Hiring manager interview· 60 min
3. 3Panel interview· 60 min