🛠 Tech Stack

💼 About This Role

You'll own the relationship for a portfolio of Hootsuite's large, strategic Enterprise customers. You'll lead post-sale relationship management and drive renewal and expansion strategies. This role offers flexibility with remote or hybrid work options.

🎯 What You'll Do

• Build and nurture relationships with strategic enterprise customers
• Proactively lead post-sale relationship and negotiations
• Develop and maintain rolling forecasts and account data
• Identify and pursue upsell and cross-sell opportunities

📋 Requirements

• 5-7 years of account management and sales experience in SaaS
• Proven success managing an enterprise customer portfolio
• Experience using sales tools like SFDC, Gong, Sales Navigator, and 6Sense
• Proven success negotiating in complex B2B environments

✨ Nice to Have

• Familiarity with SaaS contracts and legal/procurement teams
• Belief in ValueSelling methodology
• Experience with Gainsight

🎁 Benefits & Perks

• 🏖️ Flexible work arrangement (remote or hybrid)
• 💰 Competitive pay (details in metadata)